New ‘OnDemand’ service set to transform travel across Doncaster and Rotherham at click of a button
The service introduces a new way of travelling, allowing passengers to book shared bus journeys through the OnDemand app up to one week in advance
A new flexible public transport service is launching in South Yorkshire this August called OnDemand Powered by South Yorkshire People’s Network and Via, giving residents in Doncaster and Rotherham more ways to travel when and where they need.
OnDemand is led by South Yorkshire Mayoral Combined Authority (SYMCA) and technology partner Via. The pilot will begin operating from 3 August for 12 months across parts of Doncaster and Rotherham.
The service introduces a new way of travelling, allowing passengers to book shared bus journeys through the OnDemand app up to one week in advance or by phone, with no fixed routes or timetables.
Designed to improve connections in areas where traditional services are limited, OnDemand will help people access jobs, education, healthcare and key destinations across the region. Unlike conventional bus routes, OnDemand uses intelligent technology to group passengers travelling in the same direction, offering a flexible, efficient and affordable service.
Fares will start from £3 per journey, with concessions and discounts available, and the service will run Monday to Saturday between 5am and 6pm. Importantly, the new service has been designed to complement not replace the existing public transport network, helping more people connect to buses, trams and trains across South Yorkshire.
Doncaster Mayor Ros Jones said: “This pilot initiative will target residents in Askern and the surrounding areas, with a successful trial potentially leading to better bus services and so I greatly encourage residents within the catchment areas to take part in this new initiative.”
The pilot will operate in selected OnDemand zones in Doncaster and Rotherham, with customers able to travel within their area or connect to wider transport hubs.
Passengers can book journeys up to seven days in advance or as little as one hour before travel using the mobile app or a dedicated contact centre.
The pilot will run for 12 months, with data and customer feedback used to inform future public transport planning across South Yorkshire.
Drop-in events take place as follows:
- Askern Community Library Friday 31 July - 10am-1pm.
- Norton Coronation WMC Friday 31 July - 1:30-3pm.
- Askern Community Library Tuesday 4 August - Time 12-2pm.
- Dinnington Community Library Thursday 30 July - 9:30-2pm.