It comes after an 80-year-old shopper was forced to sit on steps

Bosses at Doncaster’s Frenchgate shopping centre say extra seating is “on the radar” after a pensioner complained about a lack of places for people to sit.

The shopper described a recent visit to the centre as “an unpleasant experience” and added: “My 78-year-old wife used the toilets on the second floor.

“I am 80 and had to sit on the steps leading to the toilets as there was no seating available nearby.

“Frenchgate managers appear to want to drive older patrons away from the centre.

“Last year, I went to Meadowhall and what a difference - there was loads of seating.

“Please don't use the excuse that young people are congregating on seats and damaging them.

“If Meadowhall can cope with young people congregating I am sure Frenchgate management can sort it.

“Also I believe South Yorkshire Police have an office on site, they could assist in congregating young people.

“I contacted about this issue before and was told it was only a temporary issue.

“Please try to sort - even if it is similar seating used in the interchange all metal, they would be better than nothing.”

In response to the letter, centre manager Jade Avery said: “I'm sorry to hear that your recent visit was uncomfortable.

“We appreciate your feedback regarding the lack of seating near the second-floor toilet facilities.

“We understand that having somewhere to sit while waiting is important, particularly for our older visitors and those with mobility needs.

“Please be assured that additional seating is already on our radar, and we will be looking to implement seating near the toilet areas wherever possible.

“We recognise the benefit this would bring and are currently considering the most suitable locations and options.

“Thank you again for bringing this to our attention. We value your continued support and hope you'll notice improvements in the future.”