Changes to Scunthorpe Hospital telephone numbers could cause disruption warning

Patients wanting to make calls to Scunthorpe Hospital are being warned of potential disruption to phone lines, which will change on March 1.

By The Newsroom
Tuesday, 21st February 2017, 3:08 pm
Updated Wednesday, 1st March 2017, 9:01 am
Telephone line disruption at Scunthorpe Hospital
Telephone line disruption at Scunthorpe Hospital

Northern Lincolnshire and Goole NHS Foundation Trust are installing a new telephone system which will bring new ways for staff to communicate and see the Trust move over to non-geographical numbers.

All internal extension numbers are being re-numbered as part of the upgrade. In future from March 1 personal numbers given to patients will no longer be valid and patients will have to go through the Scunthorpe Hospital switchboard – 01724 282282 – number.

Direct dial numbers at the Trust will be replaced with numbers starting 03033. These are charged at local call rate.

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Geographical numbers – example those starting 01724/01472/01405 – will remain in use for a number of months after the switch over before being phased out (apart from the main switchboard numbers which will remain in service).

Steve Mattern, associate director of IM&T services, said: “I’d like to ask people’s patience during the switch over period and encourage anyone who experiences difficulty to call the switchboard numbers direct.”