Receptionists play a big role in our experience at our GP surgery, from booking appointments to inquiring about test results and ordering prescriptions.
Patients in Doncaster have shared their views on how they feel their GP receptionists are performing in the latest GP Patient Survey, produced by Ipsos on behalf of NHS England.
More than 700,000 patients in England completed the 2025 survey, which was carried out between January and March this year, and gathers information on how patients feel about their local GP.
The survey uncovered patients’ experiences with the reception and administrative team at their GP practice. Across the country, the majority of patients described their GP reception team as ‘very helpful’ (42%) or ‘fairly helpful’ (41%).
Here we reveal the GP surgeries in Doncaster where reception teams have been voted the best by you. Surgeries are ranked by the proportion of patients who said the reception and administrative team at their GP practice is ‘very helpful’.
5. Barnburgh Surgery - Barnburgh, Doncaster
There were 311 survey forms sent out to patients at Barnburgh Surgery in Barnburgh, Doncaster, and the response rate was 36%. 57% of patients said the reception team was ‘very helpful’, while 37% said they found the team ‘fairly helpful’. | Google Maps
6. Scawsby Health Centre - Scawsby, Doncaster
There were 346 survey forms sent out to patients at Scawsby Health Centre in Scawsby, Doncaster, and the response rate was 34%. 56% of patients said the reception team was ‘very helpful’, while 31% said they found the team ‘fairly helpful’. | Google Maps
7. White House Farm Medical Centre - Armthorpe, Doncaster
There were 384 survey forms sent out to patients at White House Farm Medical Centre in Armthorpe, Doncaster, and the response rate was 28%. 52% of patients said the reception team was ‘very helpful’, while 31% said they found the team ‘fairly helpful’. | Google Maps
8. Frances Street Medical Centre - Doncaster
There were 476 survey forms sent out to patients at Frances Street Medical Centre in Doncaster, and the response rate was 24%. 51% of patients said the reception team was ‘very helpful’, while 35% said they found the team ‘fairly helpful’. | Google Maps