A South Yorkshire Police worker who parked for free at NCP’s car park on Arundel Gate in Sheffield last week and Monday, arrived at the car park on Tuesday to find that it now costs £5 for some key workers to park there.
He claims there was a lack of signage at the car park explaining the change in policy.
But in response, NCP said the reinstatement of parking charges has been advertised and the firm was forced to act due to ‘business, economic and landlord pressures’.
It explained: “NCP has always stated our commitment to supporting the NHS and its volunteers during these unprecedented times for as long as we’re financially able to do so.
“Our initial free parking offer was to NHS staff only and we did extend this to key workers when lockdown started as we wanted to show our gratitude to all frontline workers.
“Thousands of people have taken advantage of our free parking offer and we’ve been delighted to have helped so many with free parking for over the last four weeks.
“Unfortunately, due to our own business, economic and landlord pressures, we’ve had to make the difficult decision to re-open as many of our car parks as possible with our available staff and reinstate charging for parking.
“We continue to offer the thousands of NHS staff and their volunteers free parking and have extended that offer period, but unfortunately, we’re unable to extend this to all key workers as well. The new £5 for a maximum of 24 hours parking offer is designed with key workers in mind and is the lowest possible tariff we could offer currently.
“We understand and empathise with non NHS workers on the effect of going from a free parking offer to an albeit greatly reduced price for parking. We’d liked to have been in a position to offer our car parks for free for a longer period, but unfortunately we’ve only been able to sustain the free parking offer for a limited period.”