Coronavirus: Rail operator Grand Central introduces reduced timetable

Rail operator Grand Central has introduced a reduced timetable of trains in the wake of the coronavirus crisis.

By Darren Burke
Saturday, 21st March 2020, 6:15 am
Updated Saturday, 21st March 2020, 6:15 am

A spokesman said: “Grand Central is committed to maintaining a robust and reliable train service while adapting to the impacts of the evolving advice from the Government, on minimising the impact of coronavirus.

“Like many industries across the UK, we are looking at ways to offer the best service to our customers, taking into account that some of our staff and our suppliers’ staff may not be available for work. However we intend to remain effective in our day-to-day operations.

“To achieve this we are consolidating our services, which will mean the temporary cancellation of selected trains on our North East and West Riding Routes, from Monday, March 23.”

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Grand Central is reducing services.

Passengers who have advance tickets for any of the cancelled services will be able to use the ticket on any other Grand Central service on the same day, the previous day, or the day after the date on their ticket, as well as reschedule their journey to a future date. Alternatively, customers with tickets for cancelled services can obtain a full refund from their point of purchase.

Passengers with off-peak tickets will also be able to travel on peak-time services.

For full details of the cancelled services, and more information on ticket flexibility and refunds, please go to www.grandcentralrail.com/coronavirus-travel-information

The revised timetable will be in place until further notice.

The spokesman added: “Grand Central looks forward to resuming a full service as soon as possible.”