Severn Trent Water customer assurance

Community event.
Community event.

Severn Trent Water would like to reassure customers that it’s open for business over the Bank Holiday weekend.

Lizzie Frost, customer service centre manager, explained: “We’d like to reassure our customers that we’re here to help with any water or sewage issues that happen over the Bank Holiday weekend. We are a twenty-four-seven business and we work all day and all night, every day of the year, including Bank Holiday Monday.

“We have people in our call centres and field teams ready to fix burst pipes and clear sewer blockages. We want to make sure that our customers get the same great service all day, every day.

“So if you have an urgent water or sewage issue at any time, but especially over the Bank Holiday weekend, we’ll be here, ready to deal with it. Please do give us a call on 0800 783 4444 and we’ll be happy to help.”

The call centre dealing with customer bills enquiries will be open as usual; 8am till 8pm Monday to Friday and Saturday 8am till 1pm, but closed on Bank Holiday Monday.