Rodney Broad,Â aged 60, was alerted to a break-inÂ at his garage in Tickhill in the early hours of Sunday and caught a thief ransacking his business premises.
APPEAL: Driver's desperate plea for help to findÂ Â£15,500 Audi stolen from Sheffield home He found the crook fillingÂ a bag with Â£6,000 worth of cigarettesÂ beforeÂ jumpingÂ out of a window to escape after being confronted.
But Mr Broad, who has run Tickhill Garage for 35 years, chased the offenderÂ and managed to wrestle the bag of cigarettes out of his hands on the forecourt before theÂ raider fledÂ the scene in a getaway car.
POLICE: No charges over gunpoint robbery at Sheffield post office Despite a neighbour diallingÂ 999 to report the raid in the immediate aftermath, Mr Broad has not yet spoken to a policeÂ officer -Â over 30 hours later.
He has made two follow-up calls to South Yorkshire Police and has instructed the force today that he intends to make an official complaint.
Mr Broad, who has CCTV footage of the raid, the registration numberÂ of the getaway car, the loot bag and a crowÂ bar left at the scene, said he is concerned at the lack of response.
'My neighbour rangÂ 999 but wasÂ told that because the offender had left the premises it was not an emergency andÂ to ring 101 instead,Â but it took 90 minutes toÂ get through,' he said.
'Since then, despite me making two more phone calls, I have not seen or heard from a police or a scenes of crime officer.
'I have CCTV, the registration number of the getaway carÂ and a van which was following it, the bag I wrestled from him and a crow bar, but thereÂ just seems to be no interest in the case.
'You hear about police cuts, and this is proof of how it is affecting people '“Â we are becoming a lawless society.'
He added: 'There was a post office ram raided nearby on theÂ same night, just over into Nottinghamshire, and there were officers there straight away, but we have had absolutely nothing. You never know,Â it could have been linked.
'We want better policing. I ran to the garage barefoot, I grappled with the offender, I have evidence to handÂ over, yet nobody seems interested.
'I have ran this business for 35 years and it is hardÂ enough to make a living these days withoutÂ someone trying to take your stock.Â
'We want this taken seriously to stop whoever was involved coming back or doing it somewhere else.'
South Yorkshire Police has been approached for a response.