'Phantom' debt fraud warning issued by police in South Yorkshire

Police have seen a surge in the number of 'phantom' debt fraud calls
Police have seen a surge in the number of 'phantom' debt fraud calls

Police in South Yorkshire have warned members of the public to stay alert to so-called 'phantom' debt fraud, following a surge in reports.

The scam involves cold-callers posing as debt collectors, bailiffs or enforcement agents of another kind and claiming to be recovering funds for a debt which doesn't exist.

They ask for payment, sometimes by bank transfer, and if refused will threaten to visit the victim's home or workplace to recover the fictional debt.

South Yorkshire Police today forwarded a warning from Action Fraud, the national crime reporting centre for fraud and cyber crime reporting, following an increase in reports of these 'phantom' debt calls.

It provides the following advice for people who think they may have been targeted:

* Make vigorous checks if you ever get a cold call. Bailiffs, for example, should always be able to provide you with a case number and warrant number, along with their name and the court they are calling from; make a note of all details provided to you

* If you receive a visit from a bailiff, they must always identify themselves as a court bailiff at the earliest possible opportunity. Ask to see their identity card which they must carry to prove who they are. This card shows their photograph and identity number. They will also carry the physical warrant showing the debt and endorsed with a court seal

* If you work for a business and receive a call or visit, be sure to speak with your manager or business owner first. Never pay the debts yourself on behalf of the business you work for; some fraudsters have suggested employees make payment suggesting they can then be reimbursed by their employer when in reality the debt is non-existent

* Exercise caution believing someone is genuine because you've found something on the internet; fraudsters could easily create fake online profiles to make you believe them

* Double check with the court, company or public body they claim to work for to confirm whether the call is legitimate; if you use a landline make sure you hear the dialling tone prior to dialling as the caller could still be on the line and you could potentially speak to the fraudster(s) to confirm the non-existent debt. Also be sure to independently search for a telephone number to call; never use a number provided by the caller without carrying out your own research

* Do not feel rushed or intimidated to make a decision based on a phone call. Take five and listen to your instincts

* If you know you have a debt, keep in regular contact with your creditor and be sure to establish the debt type at the earliest opportunity if you are not aware. This will help you to understand who might be in contact with you regarding any repayments or arrears

* You can report suspicious calls like these to Action Fraud by visiting www.actionfraud.police.uk or calling 0300 123 2040.