Isle residents are being urged to come forward and have their say on how more than £1 million funding for water services should be spent.
Tony Wray, chief executive of Severn Trent Water, has made a personal appeal for customers to share their views on how they would like to see their money being invested during the company’s next business plan for 2015-2020.
The plan, which will outline the future of Severn Trent’s water and waste water services, will affect the amount customers will pay and what kind of service they’ll receive.
A consultation period has now been opened.
Mr Wray said: “We’re currently investing £1.3 million delivering clean water through our 54,000km of water pipes, taking waste water away, treating it and returning it safely back to the environment for our customers.
“That’s a huge undertaking and now we have to start thinking about how we invest money in our next business plan, whether that’s reducing leakage, improving water quality or preventing sewer flooding.
“Of course all of this affects our customers’ water bill, which is why we want to hear from our customers about how they want to see their money being spent.”
The chief executive talks more about the future business plans in a video on the company’s website. To watch this video and share your views visit www.stwater.co.uk/letstalkwater/watch-our-videos.
Consultation events are also planned across the region in April and May.
The consultation period closes at the end of August 2013.