Hospital trust receives national professional parking accolade


The NHS Trust which runs hospitals in Scunthorpe, Grimsby and Goole has been recognised nationally for its parking services.

Northern Lincolnshire and Goole NHS Foundation Trust has been awarded the professionalism in parking accreditation (PiPA) for healthcare.

Launched by the British Parking Association PiPA is a new, audited accreditation for organisations which recognises and celebrates the highest standards of professionalism and excellence in parking.

The Trust is one of the first in the country to go through the accreditation process.

Organisations that hold a PiPA have demonstrated they have a commitment to continually improving parking facilities, clear and comprehensive parking information, easy-to-use payment services, a fair and impartial appeals process, fair pricing and safe car parks.

They are assessed on demonstrating continuous improvement, offering best value, being open to innovation, on how they train and look after their staff and whether they have achieved parking standards such as the Park Mark award for safe parking.

Keith Fowler, head of facilities, attended a ceremony at the House of Commons to accept the PiPA on behalf of the Trust.

He said: “We constantly strive to improve our parking facilities so are delighted to have received this national recognition. We are currently upgrading our car parks to include more flexible payment options and use automatic number plate recognition technology. This should also speed things up at the barrier, particularly for our disabled visitors.”

The Trust car parks are managed by an external contractor, ISS UK. Phil Whale, car parking and security manager at ISS UK, said: “We are thrilled to have helped the Trust work towards this accreditation.”