Frenchgate Centre shoppers can be sure they are in safe hands after the centre’s security manager, Joe Harrigan, won a prestigious regional British Security Industry Association (BSIA) Annual Security Personnel Award for his outstanding services to the customer.
Joe Harrigan, from Doncaster, works for Westgrove Security and has headed up Frenchgate’s security team for four years. Joe, 41, is currently in charge of 25 security staff for the centre, charged with ensuring safety and security for shoppers and retailers alike.
The BSIA awards recognise the hard work of high calibre professionals working within the security industry from across the UK. The Service to the Customer award recognises individuals who have provided consistently excellent long-term service, assumed a wide range of new responsibilities, prevented crimes through their vigilance or impacted significantly on security improvement or general operation of the organisation they are responsible for.
The accolade is particularly impressive as this is the first time that Joe has entered the BSIA awards. As a regional winner for Yorkshire, Joe is automatically entered into the national judging phase where he will compete with regional finalists from all over the country.
Joe said: “I was absolutely thrilled to win this award – we are a hard-working team here at Frenchgate and this is definitely an achievement for all the security staff, not just myself. It’s fantastic to be recognised in the regional awards and I’m looking forward to flying the flag for Doncaster in the national judging phase.”
Claire McKinley-Smith, Operations Director at The Westgrove Group explained: “Traditionally the larger industry ‘players’ dominate the award ceremonies, so this award is a real coup for a rapidly expanding North West based business. We put a huge emphasis upon delivering exceptional customer services and staff engagement so it’s fantastic to see Joe being recognised for his hard work in this area. This is a superb achievement for Joe, his colleagues and our partners at Frenchgate Shopping Centre.”
The BSIA is the trade association for the professional security industry in the UK. BSIA members are responsible for more than 70% of UK security products and services including the manufacture, distribution and installation of electronic and physical security equipment and the provision of security guarding and consultancy services. As the voice of the British private security industry, the BSIA mission is to support members and encourage excellence, educate the marketplace on the value of quality and professional security and create an atmosphere in which members can flourish.