A refurbishment has paid off for a South Yorkshire hotel after it was awarded a four star rating in an audit by the Automobile Association (AA).
The rebranded Mercure Sheffield Parkway hotel had to meet a number of criteria in order to achieve the AA’s prestigious four star rating, which is only one below top marks.
This included delivering excellent customer service and providing superior building fixtures, while staff also had to demonstrate a good knowledge of products and services provided.
Andrea Hippsley, general manager at the hotel, said: “The team and I are extremely proud to receive the official recognition for our efforts in hospitality and customer service and are thrilled to have achieved four star status.”
Sean Brookes, chief operating officer at Dominvs Hospitality for the hotel, said: “This is tremendous news and pays tribute to the hard work and dedication from the whole team.
“The hotel continues to go from strength to strength to deliver high standards of comfort and service for our guests.”
With 78 bedrooms, the hotel is on the part of the Sheffield Business Park that is just inside the Rotherham border. Opened in 2008, the £5.7m hotel is the first Accor branded hotel in the Dominvs Hospitality portfolio.
The idea to convert and rebrand the hotel was initially devised by Dominvs Group in 2014 following the success of previous rebrand projects taking place at its Darlington and Dumfries hotels. It joined a network of over 74 Mercure hotels in the UK and more than 725 Four star worldwide.