Doncaster's Currys PC World to reopen next week as ‘Tech Help Hub' - here is what that means for shoppers

The electrical retailer in Danum Retail Park said the hub will be open from Monday, June 15, with their tech experts there to help customers with any tech challenges they may have faced during the lockdown period; and, for the first three days of opening, the place of purchase will not matter.

In addition, the retailer will offer free recycling of any tech brought into store that may be cluttering up people’s homes.

Staff will also be on hand to deal with exchanges, repairs and returns.

The retailer has extended its returns policy to cover items bought in-store up to the March 24, accepting valid returns until July 6.

A spokesman from Currys PC World said there will also be a new way of queueing in the store.

The spokesman said: “All stores will reopen with rigorous social distancing and hygiene measures in place, adhering to government standards. Currys PC World colleagues returning back to work have also received specialised briefings and training, with the upmost safety for fellow colleagues and customers in mind.

“Queue marshals, practising social distancing, will engage customers to understand their requirements and match them to the diverse expertise of Currys PC World in-store colleagues. The tried-and-tested smart queue management approach will be vital to help things move as quickly and smoothly as possible.”

There will also be a limit to the amount of people in the store.

During the three-day period, customers will be able to buy from stores, but helping consumers with existing tech queries will be prioritised.

From June 18, 131 open stores, including Doncaster, will move to the normal Currys PC World offering, allowing customers to browse shelves safely and buy as normal, while the retailer works to bring back its usual services, slowly and safely.

The remainder of Currys PC World stores will look to open over the forthcoming weeks.