A family are taking legal action after their trip to a five-star Egyptian hotel turned into the ‘holiday from hell’.
Kay Taylor-Baldwin, aged 37, was left hooked up to an IV drip after suffering severe gastric illness. Kay and her husband had travelled to the Sensatori Hotel with their two sons in August this year, expecting a two week long relaxing family break.
But while on the holiday Kay, her 35-year-old husband, and their eldest son began suffering symptoms including diarrhoea and stomach cramps.
Since returning home Kay has continued to suffer with symptoms of illness and the family have now instructed Irwin Mitchell’s International Personal Injury team to investigate the cause of the illness they endured.
Kay, an NHS worker, said: “We had been looking forward to the holiday for months, but it was absolutely horrendous, as myself, my husband and our eldest son became very ill. I’m still suffering symptoms now. “On occasions some of the food was served uncovered and I noticed food was sometimes served lukewarm when it should have been hot. I also saw food, which included chicken and beef, that was undercooked a couple of times. We want answers about what caused us to become so severely ill.”
The family have also advised that other families fell ill with similar symptoms at the resort during the time they stayed there.
No comment was available from Thomson.