South Yorkshire folk are happier with public transport

Transport problems
Transport problems

Passengers have become more satisfied with public transport in South Yorkshire over the past year, according to new figures.

Tram, bus and rail users have all said they were happier with their services than 12 months before, the statistics from South Yorkshire Passenger Transport Executive have revealed.

Bus users who say they are satisfied with the service provided have risen by seven per cent to 63 per cent, while on most measures of bus performance there was also a rise on last year.

Satisfaction with frequency has gone up five per cent to 64 per cent and those able to get a seat when they get on a bus has risen six per cent to 83 per cent.

SYPTE carries out regular passenger surveys to find out what users think about the service they are getting. The most recent satisfaction survey was sent to 6,000 households in South Yorkshire.

David Young of SYPTE said: “These figures show that the improvements we are making to the network in the county are making a real difference to the quality of people’s journey.

“Across a whole range of measures, from the speed of journey to the quality of information and the helpfulness of the driver passengers are telling us that they are noticing a real improvement. That is really good news and something we will look to continue and build upon.”