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Inspectors praise care standards at Doncaster hospital

Doncaster Royal Infirmary

Doncaster Royal Infirmary

Inspectors who visited Doncaster Royal Infirmary said it provides a good standard of care, particularly for the elderly.

The unannounced inspection by the Care Quality Commission highlighted praise from patients, and staff who feel engaged and well supported by managers, in its report.

A large team of inspectors from the CQC, which regulates organisations providing health and social care in England, visited DRI in late the Autumn to look at the quality of care being provided.

They were particularly interested in the care of older people who are admitted to hospital after breaking a hip.

They concluded that DRI is providing a good standard of healthcare and the inspectors said they had no concerns about the welfare of people using the hospital.

They also looked at the way the trust seeks patients’ consent to treatment, cooperates with other providers, supports staff and assesses the quality of its services.

Patients praised the care being provided, with one saying ‘the staff are superb’.

Inspectors also noted that there was ‘a very open and transparent culture’ in the hospital and staff felt that they could raise any issues with their bosses.

A number of staff commented that the senior team, including the chief executive, were ‘interested, approachable and listened’ to what they said.

Inspectors also visited Montagu Hospital in Mexborough and reported similarly positive findings there too.

 

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