Staff at Scunthorpe, Grimsby and Goole hospitals had a helping hand recently when members of the executive team donned uniforms and spent a shift working on the frontline.
The aim of the day was for executives and non-executives to see firsthand how the wards and departments work and how staff care for patients when they come through the doors.
Wards, theatres, children’s services, the Pink Rose Suite, community services and accident and emergency all received a visit from directors and non-executive directors.
The day was organized by chief nurse Tara Filby. She said: “I wanted members of the executive team to be able to immerse themselves in the clinical frontline so they can see firsthand how our systems and processes work.
“It is one thing talking about operational activity and patient experience in a boardroom, it is a totally different experience when you are there on the shop floor working alongside staff in caring for patients.”
Tara spent time working in the ophthalmology outpatients department at Scunthorpe hospital where she saw clinics in full flow. She said: “It is an exceptionally busy clinic and I am sure if we listen to the staff we can learn lessons and improve the experience for our patients just by making some simple changes.”
Dr Karen Dunderdale, deputy chief executive and director of operations, put on her nurses uniform to do an early shift on the coronary care unit at Scunthorpe hospital. As a former cardiac rehabilitation nurse, it was a little like returning home.
She said: “I had a great time working with the staff and speaking to the patients. It was lovely to be back looking after cardiac patients. It also gave me an invaluable insight into what it is like for our staff working on the frontline looking after patients, day in day out.”
Karen Fanthorpe, interim chief operating officer, and Jug Johal, director of estates and facilities, both donned scrubs and headed to Scunthorpe and Grimsby theatres, respectively.
Karen, who is a speech and language therapist by background, said: “It was my first time in theatres so I was excited and a little apprehensive. The staff were amazing. They gave me a tour of theatres, explaining how patients flow through the department. It was also wonderful to see the camaraderie within the team.”
Jug said: “The board in scrubs day was one of the most interesting days I’ve had at the Trust. I had the opportunity to observe two patients having shoulder surgery and the theatre team were superb, explaining the procedure throughout. It also gave me the opportunity to see the new theatres which were recently refurbished.”
Executives were also on hand at ward rounds, helping to make beds, chatting to patients and listening to staff.
Tara added: “The feedback from the day was excellent from the executives who took part and the staff who hosted them.”