Unsung hotel heroes awarded at Sheffield ceremony

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The efforts and excellence of the city’s hotel and hospitality venue staff were recognised at the 2015 Hospitality Sheffield awards dinner.

The annual awards, which culminated in a James Bond-themed gala dinner at the Mercure St Paul’s Hotel and Spa, was hosted by BBC Look North presenter Tom Ingall.

Afzal Ahmed

Afzal Ahmed

The event celebrates the huge contribution hospitality workers make to the city’s economy and recognises exceptional customer service.

The Sheffield Smile Award was again sponsored by The Star and the winner was voted for by Star readers.

The award celebrates commitment to customer service and recognises those who welcome guests with that all important Sheffield smile.

Afzal Ahmed from the Copthorne Hotel on Bramall Lane emerged as the people’s choice ahead of Giorgos Stefas, night manager at Hampton by Hilton.

Hampton by Hilton also saw David Ramskill taking home the Innovator Award for his cost saving initiatives.

The Unsung Hero Award went to Daniel Scott and Giorgos Stefas was also awarded runner-up in both Shooting Star Award.

A charity raffle raised £705 for Hospitality Action, the trade charity offering a crucial lifeline to people of all ages, working and retired, from the hospitality industry.

Ian Slater, chair of Hospitality Sheffield and general manager of The Sheffield Metropolitan Hotel, said: “For the hotels and venues of the city, this is one of the most important dates in the year- the chance for staff to gain recognition for all of their incredible work that often goes on behind the scenes.

“These awards don’t just reflect the individual hotels’ and venues’ achievements – they reflect our continued success working together, which strengthens the sector and the region as a whole and I am delighted that the industry and its employees are going from strength to strength.”

The awards are organised by Hospitality Sheffield, a consortium of 24 of the city’s hotels and venues, which create a strategic collaboration between businesses in order to drive improve service standards, raise the profile of Sheffield as a business and leisure tourism destination, and lobby on relevant political issues.

The judging panel included leading experts from the city’s hospitality industry including representatives from the Institute of Hospitality, Sheffield College and City & Guilds.

Noel Dobbin, Chairman of the Institute of Hospitality Yorkshire said: “I have been judging the Hospitality Sheffield Awards for many years now and the quality of applicants gets higher each year. All of the judges were inspired by the ambition and determination of the applicants. All those who were nominated this year should feel very proud as I can’t emphasise the difficulty the judges had in deciding this year’s winners.”

The event was sponsored by City Taxis, Team Spirit, The Star, Zebra Print Management, Toolsie Photography, Roop Entertainment and Perfect Finish.

The winners and runners up for the Hospitality Sheffield 2015 Annual Awards Dinner were:

Top Team Award:

2nd Place: Maintenance Team, Copthorne Hotel

1st Place: Leisure and Spa Team, Tankersley Manor

Unsung Hero Award:

2nd: Rod Dixon, Rutland Hotel

1st Place: Daniel Scott, Hampton by Hilton

Exceptional Customer Service Award:

3rd Place: George Lewis, Tankersley Manor

2nd Place: Laura Sanderson, Rutland Hotel

1st Place: Sky Gray, BEST WESTERN PLUS Mosborough Hall Hotel

Innovator Award:

2nd Place: Verity Marriott, Rutland Hotel

1st Place: David Ramskill, Hampton by Hilton

Mentor Award:

2nd Place: Mark Jones, Copthorne Hotel

1st Place: Rebecca Dyche, Doubletree by Hilton Sheffield Park

Shooting Star Award:

2nd Place: Giorgos Stefas, Hampton by Hilton

1st Place: Ludmila Voitkevica, Jurys Inn

Sheffield Smile Award:

2nd place: Giorgos Stefas, Hampton by Hilton

1st place: Afzal Ahmed, Copthorne Hotel